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The number displayed on the Caller ID was +1 (360) 474-3925.
I did not recognize the number, but since it was PM, I assumed it was a colleague trying to reach me at my desk from somewhere around the world.
This time, robo-Sally did not give the name of the organization “performing” the survey (more about this later), but instead began the process of performing the survey by telephone keypad.
It is probably more accurate to state that the minimum cost is $118.00, as a minimum of two people are needed to book an inside stateroom (and a maximum of four).
To my amazement, it was the same scam survey call I had written about three weeks ago here at the ESET Threat Blog (Press One if by LAN, Two if by Sea…).
It was a little different, though, this time: Instead of Robo-John announcing that I had been selected to take a 30-second telephone survey and receive a free cruise to the Bahamas for my efforts, it was robo-Sally.
The last three times this happened, I never got to speak to a human, but this time, I must have gotten lucky, because I was speaking to none other than “Melvin Jones” of Caribbean Cruise Line.
I am putting “Melvin’s” name in quotation marks, since I do not know if that was his real name, or part of the script he was reading from.
I introduced myself to “Melvin,” who confirmed that I had been forwarded to them by Political Opinions of America; something the automated survey no longer says.
I also told “Melvin” when introducing myself that I was a fraud researcher with ESET and that I had previously worked at a travel agency that specialized in leisure cruise travel; both true, and something that should have sent “Melvin” scurrying for the disconnect button on his headset.
ONLINE ORDERS ARE NOT AVAILABLE AT THIS TIME Please contact us directly for your order (212) 925-5998 or [email protected]’s is open Monday – Friday am.
In the middle of working on a blog post about SMS phishing scams at my desk last night, I received a rather strange call.
“Melvin” seemed rather oblivious to this (or perhaps hopelessly naïve), and proceeded to pitch me on the cruise for the next twenty minutes or so, reading out loud large sections of Caribbean Cruise Line’s web site.
Here are some of the things I learned in my conversation with “Melvin:” It is the fourth item on the list that is of greatest interest.